Yes. Richpay banking apps use advanced security features such as encryption, multi-factor authentication, biometric login (fingerprint/face), and secure servers. You should also protect your device with a password and avoid sharing login details.

Most apps support: iPhones running recent versions of iOS and for Android phones running recent versions of Android Check your bank’s website or app store listing for exact requirements.

Yes. Richpay allow peer-to-peer transfers using phone numbers, email addresses, or usernames—depending on the bank’s supported services.

Internal transfers (same bank): Usually instant Interbank transfers: Within minutes to 1–2 business days International transfers: 1–5 business days depending on the country and method

Many banks offer free internal transfers. Fees may apply for interbank, express, or international transfers, depending on the bank’s policies.

Contact Richpay immediately. If the transfer hasn’t been processed, they may be able to cancel it. If it has already gone through, the bank will guide you through the retrieval or dispute process.

You can view your fee schedule in the mobile richpay app, on the bank’s website, or in your account opening documents. Customer support can also provide detailed explanations of any charges.

Service or maintenance fees may apply if your account balance drops below the required minimum or if certain activity requirements aren’t met. Some fees can be waived by maintaining set balances or using specific services.

Keep track of account balances, use in-network ATMs, meet minimum balance or activity requirements, and review your statements regularly. Activating alerts in your mobile app can also help you avoid accidental charges.